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Rude TSA Agents Not Accepting Valid REAL ID—Passengers Left Angry and Helpless

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Published On: May 10, 2025
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TSA refusing to accept TSA alternatives.
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Since May 8, the new rule has been enforced to carry REAL ID even for domestic flights. After the much-awaited enforcement, passengers have been dealing with dismissive and rude TSA officers during the security checks.

They are experiencing delays in boarding flights due to rejections. TSA is dismissing REAL ID alternatives and asking passengers to show passports. If they don’t bring the passport or alternatives, they may not be allowed to board the flight.

Some people who are showing driving licenses are experiencing these delays and dismissals. They’re posting on Reddit to express their frustration. One user wrote-“Beware of an agent at LAX, who is denying a valid form of REAL ID.” The user said their mom was asked for a passport when she showed her enhanced ID from NY.

The website shows that it is an acceptable alternative, but the agent was rude. Luckily, she had her passport and could board her plane; otherwise, she would have needed to come back. The user further said that we have TSAs who are not trained and will not follow their protocol.

Another user said that a similar thing happened in Portland, Maine, and they did not expect this to happen as it is close to NY. He said the agents need more training. Since he has his state license, he tried using that, but the agent asked for his passport, or he was going to call his supervisor.

To all this chaos, one of the concerned workers posted that some of his coworkers are morons for doing so. Furthermore, some agents even declined military IDs, which caused real inconvenience to the people. They need to be more aware of the acceptable IDs themselves before frustrating the passengers.

As per the rule, the following IDs may be used as the alternatives till you can get a REAL ID, so you may carry these:
US passport
US passport card
State-issued Enhanced Driver’s License
Transportation worker identification credential
Defense ID
Border crossing card
Veteran Health Identification Card (VHIC)
Dependents Defense ID
HSPD-12 PIV card
Travel cards (US Department of Homeland Security)
Permanent resident card
Photo ID from a federally recognized Tribe
Enhanced Tribal Cards (ETCs)
Foreign government-issued passport
Canadian driving license
U.S. Merchant Mariner Credential
Authorization Card (I-766)-Issued by the U.S. Citizenship and Immigration Services Employment

This has been travelers’ experience altogether; however, when Mirror US asked TSA, one of their lead officers said the process had been very smooth so far and that they had not had any operational delays.

This goes for both passengers who have the ID or its alternatives; do understand that the experience will depend on the airport and the level of security they have. Thus, every passenger may have a different story.

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Diksha

Diksha is an avid reader and a creative writer. Although she’s an engineer, words have always been her favorite medium of expression. Diksha is a seasoned writer with over 5 years of experience in fields like entertainment, travel, health, nutrition, and beauty. Tiramisu and matcha fuel all her writing adventures! Apart from work, she likes traveling, binge-watching shows, and creating different DIY projects. When it comes to favorite genres, Diksha likes to binge on sci-fi and horror movies.

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